top of page

Company: A & R Clean Green 

Start Date: June 2014

End Date: June 2017

Position: Customer Service Rep.

Responsibilities: 

-Utilized strong interpersonal communication, written and oral expertise to effectively interact with peers, clients, and management alike

-Support of partnership locations, review reports and assist in inventory control

-Experience in monitoring and tracking service billing activities by utilizing spreadsheets and accurately completing reports.

-Experience developing business services to enhance customer satisfaction and productivity, manage risks, and safety appropriately.

-Ability to manage multiple projects and make critical decisions while interpreting company policies as they relate to company operations

Provide monthly initiatives and soft skills training to enhance quality control

Company: Sam's Club 

Start Date: July 2017

End Date: Present

Position: Electronics Sales Associate

Responsibilities

-Acknowledge and greet customers with a smile

-Answer customer questions

-Help customers find the products they are looking for

-Assist fellow associates as needed throughout the store

-Keep your area stocked, clean, and safe

-Assisting customers within the electronics department 

-Gaining a basic knowledge of photo, and wireless dep.

-Ensuring that items have product numbers on the packages 

-Display models are set up correctly with the return number attached to the display model

-Inventory control on games, cameras, and other products

-TV's are turned on and running the store's program 

-Inform customers about the great warranty we offer on mostly every product

-Finally, give customers Legendary customer service

Copyright © Jonathan Ortiz, 2017

bottom of page